Return & Refund Policy

Eligible Return Period

You may request a return or refund within 30 calendar days after you receive the item. Items returned after this window will not be accepted.

Conditions for Returns

Items must be unused, unwashed, in original condition with all original packaging and tags intact. Damages caused by improper use, man-made breakage or normal wear and tear are not covered for return.

Defective or Wrong Items

If you receive damaged, defective or incorrect goods, please contact us with clear photos or videos within 48 hours upon receipt. We will arrange replacement, partial refund or full refund at our option.

Buyer’s Remorse Return

If you return goods for personal reasons, you need to cover the return shipping cost. The original shipping fee at checkout is non-refundable. Refund will be issued after we receive and inspect the returned parcel.

Non-Returnable Items

Some clearance goods, personalized custom products and disposable hygiene items cannot be returned unless they arrive defective.

Refund Timeline

Approved refunds will be processed to your original payment method within 3–7 business days. The arrival speed depends on your payment provider.